Morning all,
This is yet another example of an ongoing thing that niggles me no end and that is:
When will the pendulum swing back and many, many organisations wake up and realise that we the customers who pay the money, should be and are the most important people in the agreement?
Lets face it without our money they wouldn't exist, I find this with so many organisations, no courtesy, left on the phone hanging on, phone never answered, we will call back and don't, documents never sent, deliveries missed and no recourse, need I go on and on!
I wonder how long it would take for things to change if we all voted with our feet and their money supply suddenly dried up?
That's why we are bombarded with annoying ads, they are trying to win new customers to replace the one's who get pi**d off and leave, so they can maintain market share % and pay the bonuses to the salesforce & shareholders
