What I read into these series of postings are owners who are in love with the product and the step change the CX represents over the trad cars. let down by under investment/ poor product development and the hopefully changing management prioritisation in delivering reliable quality product with a good supplies and service network. Having said that I'm sure that the CX recalls has consumed considerable company, supplier and service resources to resolve and at considerable expense, and therefore distorted the normal levels of service and support in place during this time.

Hopefully going forward (if they have learnt the lessons) we will have a more normalised indicator of the build quality of the finished product and the support infrastructure ie service and spares...................but if we are still having the same type of debate in a few years time then clearly they haven't learnt the lessons and that may not bode so well.

Most car manufacturers are suffering recalls, often due to outsourced supplies, but they have the infrastructure and financial resources in place to absorb the knocks more easily.

Last edited by JohnHarris; 30/12/23 09:38 AM.

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