"They obviously wanted attention, they stood, waited some more were ignored for ages and eventually threw up their hands and left."
I had a similar experience about five years ago, I was looking for a new tin top and several people had recommended Lexus, so I took myself along to the local dealership. After looking around at various cars, and being ignored, I approached the young blonde girl at the reception desk and asked if someone could help me. She disappeared for a couple of minutes then returned and said that no one was available at the moment ( it was a Saturday and there was no one else in the showroom), I asked for a price list and brochures and she said someone would call me to arrange a test drive. Five days later no one had called so I called them, guess what? No one was available and someone would call me! I explained that I'd already been told that and the girl promised that she'd make sure someone did call me. Of course I never got that call, I figured that if their sales service was so cr*p their after sales service was likely to be non-existent.
I bought another Mercedes, and am unlikely to ever buy a Lexus.
I hope Morgan don't suffer in this way through poor dealer choice.
