Hi Steve
My Local JLR dealer would take some beating on incompetence. I bought a Discovery Sport from the dealer 4WD with all the bells and whistles. Waited 3 months for delivery, picked the car up, drove it home and started to read the manual. I wanted to understand the 4WD system as this was a first for me. Sat in the car with the manual and started to try to find all the buttons. They were not in the places they were supposed to be. So feeling a bit of an idiot I went online to see what had changed. To my surprise nothing had changed at all. It turned out the dealer had ordered completely the wrong car and I ended up with one of the only 2WD Discovery sports on the road. It took them another 2 months to order the right car!!!
Six months later it need an oil change after 8,000 miles which I was charged nearly £200 for and two months after that it broke down due to a DPF fault. According to the dealer that was down to " my style of driving". Needless to say I no longer own a JLR product.
