My one experience of cruising is spending the night at Gatwick to get an email in the morning to inform me that the cruise was cancelled and then waiting 2 months for a refund with really poor communication.
Maybe we will try it again once things are more normal
Only ever had one cancelled, storms/wind in channel meant Oriana (P&O) could not dock from the previous cruise and spent 48 hours going round the Isle of White. P&O were magnificent, rang us and advised us to not depart from home until they said. Then after about 36 hours they said our 4 day to the Channel Isles was not going ahead and would be replaced with a 2 day trip to Brugge (in effect Zebrugge) did we want that with a 50% fare reduction or would we want to move to another later cruise? They offered an 11 day to the Canaries with the same cabin for no extra money. It was a no brainer especially as it was just a winter break so we took it and were amazed when the tickets came through that as it was over 10 days we qualified for £100 on board credit as well. 11 days for 2 persons with £100 in the beer fund for all of £850. Well chuffed!
BR
Colin
