It seems that JLR remains as one of the manufacturers where the dealership makes or breaks the ownership experience.
We bought our first Discovery in 2005 from Stratstone in Nottingham. It went back 5 times in the first 12 months. Twice on a low loader. At the first service, I rang round for prices. The LR dealer in Melton Mowbray (12 miles away) was over £100 cheaper than Stratstone (6 miles away). From that point on, the car was transformed.
We have since discovered that the senior Technician in Melton Mowbray is on speed dial from half the LR dealers in the country as the go-to chap to resolve difficult issues.
We are now on our third Discovery with the subsequent 2 having both been bought from the Melton Mowbray dealer. Fingers crossed that our ownership experience continues to be positive.
I would never buy another Vauxhall - ever. All the local dealers are pants. The really big Vauxhall dealer in Nottingham made such a mess of a service on a company Omega, that I was successful in getting them removed from the approved service list of the leasing company that Siemens used.
