I fully agree with Mike, the management of this business is a complete joke. I think if I had known what I know now I would never have got involved with Morgan products. If most of us on here ran our affairs like this we wouldn't be in business for long. In the current climate it's hardly good enough.
It would at the very least be courteous to give waiting customers some updates on progress.
I'm nearly at the stage now where I could walk away.
Wow thats a bit strong? I have no idea how to make a motor car and particularly not one that requires many different parts from many different sources, but I do know that in building houses there are always issues and unforseen circumstances that appear out of nowhere and that then impede and obstruct the program (and budget!) that I had previously forecast.
If someone came up to me and told me that me and my management team were "a complete joke" thus, I would be somewhat irked to say the least!
Getting deeper into the issue and trying to keep emotions somewhat out of it, I guess that there always will be frustrations and problems and it's how these are dealt with of course that matters most in the end. What we don't know though is how these are being dealt with exactly, and as has been highlighted before, nor should we necessarily? But I guess we are looking for re-assurance and info on when things look like they will hopefully be resolved.
With whom did you place your order Ivanford? I would also revert back to what was said above that is, is it the factory's responsibility to respond to every customer and potential customer directly? Surely that is what the Dealer Newtork is for and why they exist? I fully accept of course that if the dealer fails then maybe the re-course is with MMC but then the issue is "your Dealer is failing in his duties"; and if thats the case I'm pretty sure a phonecall to the factory Dealer liasion (whoever that may be?) would at least garner a response. I have seen too many threads on other forums about emailing issues, whats wrong with picking up the phone?
Of course if your order is directly with the factory then it's a different scenario.
I can only end with a re-iteration that I'm sure MMC would not want a single minutes delay and the criticism and lynch mobbing would be so much greater if they released the vehicle with a heap load of issues. Lets hope that all this extra time taken is for the benefit of the finished product; and if any of the Dealers or factory personnel see this and are able to give some insight then please feel free to use this forum to do so?
Lastly (and it is lastly, honest) I know Morgans are not the same as any other car, or car factory, out there but the benefit we get from that statemnet (the community, the individuality, the hand-builtedness (I invented that word) the personal involvement,
the soul) must I guess be evened up also with the downside of more components to marry-up, less development budget/funding, smaller Dealer Network and maybe even slower communications due to less staffing levels?
