Reading between the lines...'the car should go to the factory for servicing apparently' .....a sad indictment of some of the service levels within the dealer network.
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Alternatively it's an easy cop-out to blame someone else.
Allegedly the problem has never been seen before and I doubt it's something that would be included as a service item.
I've no idea what the standards are in the factory these days but in the fairly recent past it was certain dealers that were rectifying faults on new cars coming from the factory.
There are many ways in which to interpret the remark, none of it puts Morgan and it's support network in a positive light. I must admit during my recent factory tour, I wasn't exactly too impressed by the very casual approach in the workshops, saw more talking than actual work going on. Obviously one shouldn't jump to conclusions on one walk around the factory floor, but it wasn't or didn't feel a hive of activity. I saw more activity going on during factory tours at TVR, and they were notorious for taking the piss with inappropriate drawings and foul words left on the back of interior trim etc..
It's not unusual for dealers to do rectification work, that's why they have PDI inspections before delivery. The unknown at the moment appears to be,is this an isolated one off instance, or indicative of a wider problem. but as its being referred to the Design area, .that does beg a wider question. Had It been a failure of say just tightning nuts up I would expect it ti be referred to Quality and Production engineering, but in Morgan's case that may all be one and the same.
