Originally Posted By Quicksilver
Well done Douglas. As a legal man I totally agree with your stance and actions. It's very disturbing that Morgan failed to honour these claims and breached their own warranty. I am surprised as I believe them to be a wholly honourable company - I don't know what went wrong here. A disturbing precedent and omen for the future.
I agree it is a bit surprising. I have had a couple of small issues that Morgan has resolved without any problems at all. My only criticism is that, on some occasions, I did not get a timely response to my emails.

The windscreen issue seems to have been something of an exception and perhaps relates to them having problems with their supplier. In March last year someone at the factory, can't remember who, admitted that they'd had a problem with a batch of screens but that it had been resolved.

Fortunately it seems to be very rare with the easyup hoods.

Peter

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