In June Tina and I were flying back from Malaga to Luton. Tickets circa €60 each. On this trip, our late evening fight was delayed 4hrs and 10minutes.Immediately after flight,I contacted Easyjet customer Services- no reply. I tried to find a claim form at Airport- not available. Tried to find on-line claim process - there wasn't one. Gave up!!! Anyway, this week my daughter came across Flight Delays company who for 29% of the compensation, plus £25 plus open ended contingency cost would process a no win no cost claim. Unwilling to do this under their terms I tried Easyjet again. I now found the on-line Easyjet Delayed Flight form in accordance with EU Directive blah blah blah. Filled it in (10 minutes) and pressed the button. 5 days later informed by Easyjet we will be paid €400 "each" !!! So if it happens to you, you know what to do!!
