Truth to tell, ALL of the comments on here are valid points.
I bought into the three wheeler back in 2014, the production year which underlined the first cars as being 'mark one' cars. The 2014 mods were produced as an acknowledgement that the first few years of production were hard for Morgan, and those early adopters who owned these cars were bitten harder as time rolled on.
The arguments surrounding the issues rolled on thick and fast on these pages, many earning the tag of 'BSD' or Bump Steer Deniers as people said it was how the cars were and you should be grateful. The owners were simply grateful to be alive..
The factory ran feedback sessions on the car and really went to town with many senior leadership team being involved.
Time has passed and the cars are still being continually adapted, modified and produced as the only 'production' three wheeled car in the world today, and enjoyed by around 1800 owners by now.
The cars have always been emotive purchases. You don't get the passion that they evoke from a Fiat Panda or Vauxhall Aguila, but that is a double edged sword. Because of that emotion, opinions become very polarised and entrenched at times.
It always saddens me when I read posts like the first one on here. It saddens me to read about Oz 4/4's issues.
I helped to run the TM visit to the factory a while back, and Steve Morris bravely stood in front of everyone for an open mic session of Q&A's. Not one question related to these 'issues', or indeed communication. In fact, people had to be prompted to ask anything as I recall.
I was also lucky enough to be involved with the M3W run organised by Mark Cerrone, head of M3W production this August BH. To have that many ecstatic three wheeler owners contributing to the success of that was amazing, and I know just how passionate Mark is about the car and his team, which makes the original post so saddening to read.
It's probably fair to say Morgan themselves are aware of breakdowns of communication with owners around the world. It is after all, a very fine line whether you're passionate enough as an owner to attempt to solve any issues yourself, when informed by your dealer or service agent that they face a blank wall.
To then also meet a blank wall of silence must be so hard to come to terms with, and it's understandable why people fall back to legal redress in those circumstances.
For a small volume car manufacturer, Morgan have to jump through increasingly high hoops in order to not only survive but also to thrive. There will never be a time that they produce a hand built car without ANY problems, but they do try.
Communication is the key, I guess.