I sympathise with you totally Rich. In Frodsham, 3 miles from us, the HSBC closed last August. As it is a market town until a few years ago it was the busiest branch of the HSBC network in the North West of England apparently. Last October NatWest closed and in February Barclays is closing leaving just TSB. The Halifax closed 3 years ago. By then we will have gone from 6 cash machines in the town (Natwest had 2) down to 1 in the TSB. Only problem is this machine is located inside the bank due to it being listed and a conservation area so can’t be on the outside. There is a Mickey Mouse cash machine that you have to pay to take your own money out so that doesn’t count or get used.
Even going 8 miles to Chester and the large Barclays only has one cashier who can do limited things and an array of machines that nobody wants to use and if they’re forced need to be assisted as they’re not straight forward.
With regards to getting out cash the Post Office isn’t geared up to it and often have to limit people because they don’t hold enough of the stuff.
I use internet banking a lot but over the last couple of years have encountered a number of issues tha5 neither that nor telephone banking can resolve.
I might sound like a Luddite or just an archetype Morgan owner (albeit ex) but feel there is a larger gap in their service levels than ever before.
