Thank you for your email.
We do not have a customer services department, perhaps you could briefly explain your query and I can direct you to the relevant department?
I got the same response when I asked about a speedo calibration issue on a new 4/4 - and I was delighted. I ended up speaking to a technical guy who figured out the issue from the build spec (a non-standard installation as it turned out). I was given information to recalibrate it myself if I was feeling clever (I wasn't) or to share with a Dealer if I preferred.
You may wonder why I started with the factory - it's because they performed a factory collection PDI.
I can't think of anything else I have ever bought where I could call the factory (rather than the supplying retailer) to resolve an issue. Even if Morgan don't call this 'Customer Services' how can this willingness to talk to end-customers be a bad thing?
