Am I the only one wondering what the bloke who said he was sorting the quality issues are at the factory is actually doing all day?
Not expecting instant fixes and solutions but it's been some time since the issue of none answered emails and lack of customer focus was raised with him.....what changes and procedures have been put in place because nothing much seems to have changed since I had to engage Hereford and Worcester Trading Standards help to get the MMC to sort an issue on my 12 week old +8 back in 2002 that they were ignoring....
