I use the bank all the time as i believe face to face contact is important rather than a call centre with staff who have little or no banking knowledge but read of an A4 sheet answers to your questions and to date i have never received the service or result to my
enquirery to a satisfactory conclusion.
i also object to paying the banks large sums of cash to carry out transactions on my account when they already use my money to make money. the banks are there to serve us not the other way round.
also we have to pay for the hackers and thieves who scam and steal our identities in the long run.
if you use internet banking then the costs should be shared by the internet bankers only.
rant over
