I think PualJ is speaking a bit more to some of the points i was trying to highlight which is that when there is an open line of communication and a properly/honestly marketed/advertised "to be expected experience" i am way more willing to work through these "niggles" with my dealer.
but when issues are either glossed over or not mentioned entirely and just have a fingers crossed approach taken that's when it gets a bit more frustrating.
another thing to mention to those in the UK vs us morgan orders here in the states (or other parts of the world), it's a bit more difficult if not impossible to just "send the car back to the works" to have them tinker with it and make adjustments as it is for those in the uk who have been working through these issues one on one with morgan. Those of us who are in the states are working with our "dealers" which in all honestly are more like brokers, especially due to the low volume of cars that make it over here.
Originally Posted By PaulJ
I read Blakes comments just before I went to bed last night, and thought it a bit late to post anything meaningful, as it's a pretty serious subject. I'm glad I held off, as there have been some good and well argued points on both sides, and very little I can now say which hasn't been said.
What I would say however, though, is how sorry I feel that the MMC do not acknowledge the products' problems a little more openly, maybe this is down to the sueing culture, or they just don't see they have a problem. For example, I suspect that if the M3W front wishbone collapse hadn't happened to journalists, it would not even have been acknowledged as a problem, not publicly anyway.
I hate it when a business is so succesful that they no longer take notice of their customers justified comments about genuine problems, and I feel that is where the MMC is now, especially with the M3W?
