Quick question, speaking of MMC being more open about said issues, are there any "officially MMC employees" on the TM forum? I know that plenty of other forums i'm a part of (whether it's for fine timepieces or cars) there are members of the forums that are either from dealerships, the companies themselves, or vendors of products (similar to how mike lempert of lempert wheels has been so kind to chime in on matters on the TM forums) where they can help set the record straight or offer advice to those of us who are struggling to get a handle on an issue or could really benefit from some transparency/openness to an issue and let us all be along for the ride.

This is something i've actually really enjoyed about sponsoring projects on kickstarter.com which is that more often than not ship dates end up lagging due to production issues but what is different from just saying your product won't ship until XX/XXXX, they actually include you in the journey which sometimes has bad vendors, poorly made molds or faulty parts, make you feel like your in this together with them opposed to just being given ship dates that never materialize.

just thoughts i'd share that thought as i'm trying to plow through as many of these posts as possibly as i woke up to quite a firestorm (totally expected though).

Originally Posted By PaulJ
I read Blakes comments just before I went to bed last night, and thought it a bit late to post anything meaningful, as it's a pretty serious subject. I'm glad I held off, as there have been some good and well argued points on both sides, and very little I can now say which hasn't been said.

What I would say however, though, is how sorry I feel that the MMC do not acknowledge the products' problems a little more openly, maybe this is down to the sueing culture, or they just don't see they have a problem. For example, I suspect that if the M3W front wishbone collapse hadn't happened to journalists, it would not even have been acknowledged as a problem, not publicly anyway.

I hate it when a business is so succesful that they no longer take notice of their customers justified comments about genuine problems, and I feel that is where the MMC is now, especially with the M3W?


blake
sfmorgan.tumblr.com