Mike I think you hit the nail on the head. i can't imagine (especially for those of us who are not in driving distance to MMC) that between shipping bevel boxes or control arms clear over to the states, paying the dealer for the labor to replace the faulty parts is very expensive. far more expensive in my eyes given the global appeal/sales of the 3 wheeler than doing a bit more development and using more quality control and attention to detail during the build and prep for delivery. just seems a bit penny wise dollar foolish, especially given the costs of bad press as they pertain to journalists (or even the online motoring public) brining up things like this. I seriously contemplated whether or not to pull the trigger on the 3 wheeler due to the bevel box i researched and what felt like were issues stemming quality control. but like most of us were called in by the siren that is morgan and pulled the trigger anyway.
Originally Posted By Mike Hughes
Absolutely agree with Monte.
Also doesn't anyone think it might pay Morgan to send out their cars in better shape rather than spend money on warranty claims ?
I would venture that most of the problems on new Morgans, particularly new models, are extremely basic and very easily solved.
Nothing to do with multi-million dollar budgets, everything to do with lack of attention to detail and poor quality control.
Morgan need to devote more resources to final development and quality control.
Improve the core product which is now the trads and the three wheelers and that will surely expand the customer base and lead to better customer satisfaction.
Neil has a valid point regarding the dealership experience, but are all dealers equal and how will the newer franchises e.g. Stratstone perform ?
