There is no-one else to complain to, the factory seems to have adopted a policy of silence on these matters, sadly, so what else can folk do but discuss them here?
Your contract is with the supplying dealer, why not "complain" to them?
Having read the content on this site I have not witnessed anyone suggesting those who believe they have a genuine concern should not attempt to resolve it. What I have interpreted is people questioning what posting on a net forum will accomplish and why those, who are unhappy, are not in dialogue with the dealership in question to come to a satisfactory conclusion.
