I also agree , but I am afraid that is not "the MMC way" . Their customers have long since provided a lot of the product development.
The cost of poor quality control is enormous, as most of us from a manufacturing background can confirm, but I just don't think they have anyone with the required external experience at a sufficiently high level to get listened to.
Quality requires a total commitment from the CEO to the shop floor, dealers and everyone involved in the product. It is almost a philosophy.
Completely agree Andy, but if they don't get it right it's ultimately going to kill them. A fault discovered and fixed on the line costs £1. If it gets to the QC inspector it costs £10. If it gets as far as the dealer it costs £100. If it gets as far as the customer before it is discovered it costs £1000 to fix.
It seems to me that sometimes MMC is banking on the fact that the customer isn't going to discover the fault(s), or is going swallow the 'They all do that' excuse, or is going to sell the car on with the issues unresolved.
They could get away with it in the days when they were selling cheap sports cars to enthusiasts, but now they are playing in the luxury lifestyle toy market it simply isn't a sustainable strategy.
