When I spoke with S&S and told them it was never dismantled and appeared to have a dent on the back side of the pulley all they said was, “I see” and no offer of warranty. I am so done with the Morgan warranty that is worthless in my situation since I
Live to far from a dealer. Cheaper to fix things myself than to rely on a company that really doesn’t care anyway.
The cost of that tensioner is peanuts compared to vehicle transport to Southern California and hassle with them about a piece of paper they did not issue (sales and subsequent warranty). They even told me that whatever they charge for warranty work that was not paid by Morgan I would have to make up the difference. In other words they won’t work for Morgan wages and the customer is expected to pick up the difference and pay to transport the vehicle them. I think not. I can see why the dealer I used to purchase the vehicle quit Morgan as he felt they were unreasonable. I would concur.
