A good post.
I run a small team providing monitoring instrumentation and systems to around 400 people in a large government quango. Although state owned we run the team in a business like fashion and undertake a considerable amount of comercial work also.
In my experience about 85% of the workforce in any organisation private or state run are not the slightest bit interesed in their e customers or the job. The remaining 15% work bloody hard to keep the wheels turning and the customers happy.
I am sure the helpful ones at Morgan and I have spoken to some of them will also recognise the same problem.
What is wrong at Morgan is that they have the same problem as everyone else
