The opinions are mine and mine alone. I take responsibility for them and the factory did not make any of these conclusions.
Secondly, I tied up the connection between the M3W I saw and the thread as frankly it was obvious. The factory did not give me any personal information or access to the invoice. This thread did that! ..
Yeah right.
You may want to edit your first post in order to "validate" your second one.
"I heard about all the work you had asked to be done and was told that they had told you much of it did not need doing"
Factory view "much of the work did not need doing"
Paul's view "the owner has gone over the top"
These are not the same statement, and Paul has been clear on what is his (qualitative) viewpoint and what was the factory's (factual) assessment.
Where's the issue?