I have followed this thread with interest and can add the following from personal experience. The factory were initially quite lethargic in listening to my concerns but once up to speed they really did do everything they could to satisfy me. Suffice to say that although I no longer have my car, I am not ruling out another one in a few years time.

I only hope they can move quickly enough to rectify the problems and solve the looming PR storm. It surely can't be long before all of this reaches a far wider audience.