What Annoys me is that I purchased my car from the then official dealer who has subsequently given up the agency due to the way the factory treated him and was requiring a crazy level of stockholding for a very small market, and quarterly Portal fees. Now the factory refuse to supply him with the brake rectification kit unless he PAYS for the parts - otherwise I have to send my car 200miles to the new dealer to have the work done. The radiator was changed by the first dealer, who I trust and I wanted him to rectify the brakes BUT " we have appointed a dealer to do warranty work" so the factory are actually putting the original dealer in a dubious legal position as my contract is with him and the factory will not allow him to fulfil it!!!
I got assurances (Sadly, only verbally) from the MD of Morgan last July that any warranty work required on my car would be handled by the dealer I bought it from. This seems to be worthless as far as John Bower, the Aftersales manager, is concerned.
To say I am annoyed and disappointed is putting it mildly -- This is my fourth Morgan and I love the car, but I thought Morgan dealt with higher standards than they are now exhibiting. I doubt I will ever either trust them again or buy another.
I suspect that if they continue to operate this way, the company will fold which is very sad!
Now I find that they have gone on holidays when owners(and dealers) need a supply of Brake kits!!!!!!!
