In my experience Morgan don’t give anything away. If they do it’ll be a first.
You are so right.
Here’s an example: I paid Morgan £1500 to collect my car and strengthen the lower wishbone connections on my M3W (a known cracking point). It was delivered back and they hadn’t repainted the weld area which was already rusting (where is their QC?). After a discussion I offered to repaint them myself as they refused to collect it again (even though I had paid for this the first time) and they would send the paint they recommend. After two weeks off the road, nothing arrived (they never sent it) so I bought the paint myself. Morgan plain refused to reimburse me the £30 cost of the paint. QED.
I think I can beat that at least for penny pinching. I bought a 12 plate 3 wheeler about 18 months ago. On removing the fuse box cover early last year I realised there was no Fuse Label anywhere to be seen. I contacted them and yes they had some so as I live close I drove in and picked it up from the service department when I was told some early ones didn't have them. The charge was £3.25 plus vat for something that should have been on the car anyway. What good is a fuse box without a diagram telling you what each fuse is? I was told they would put the charge on the service that was already booked in for a few weeks later. I honestly didn't expect them to but hey prestp when I got the bill which was £1,320 plus vat cos other things needed attention it was there - M3W Fuse Label £3.25 plus VAT. So funny to even think Morgan are thinking of, never mind going to be, upgrading anything for free. I hope they do but not a chance is my opinion.
I know that I risk sounding like a on this subject, but what a change!
Many of us on this site go back many years with their Morgan ownership. I have memories of calling in and finding that nothing was too much trouble for the Service Department. They were a delight to deal with. As an example; in November 2011, we took the 4/4 to the factory to have a new Everflex Easy-up hood fitted. (Booked through the local dealer). The car was dropped off the previous evening, so they could make an early start. Hood fitted by 4pm and a free tour of the factory included. (I had asked that they extend the window flaps slightly and add some Stanley coloured piping). New seals fitted, a fantastic job and at a cost of less than £550, including vat! Charles even came out to say “hello” and ask if the work was to our liking.
Yes, having read this, I do sound like a , but I can’t imagine this level of service today.
Good luck to all Plus Four and Six owners, in getting your cars fixed.
on this subject, but what a change!
