I am in my 20th year of Morgan ownership- I’m sure there are many on this forum with more. Like Alistair I’ve suffered both ends of the emotional spectrum with Morgan. From the pure joy of belting whatever Morgan down a country lane on a summer’s day- to the pure annoyance over poor service.
Poor service I believe is often an attitude- and that more than ever annoys me.
This situation is a real turning point for Morgan in its 100 or so years of existence- it is either going to step up and attitudinally “ get it right”- or, it will muddle through hoping that the loyal customer will just “ be ok with it” and things just trundle on.
But they won’t because the new customers attracted to Morgan won’t stay. And that would be sad.
S#?t happens- all the time. It is how you sort it. I just hope someone at Morgan is really thinking about communication and mid/long term survival- not muddling through in the short term.
