The posts since the 6th July indicate that increasing quantities of the proverbial are hitting the fan and seriously damaging the goodwill and reputation not only of MMC but also the dealers (who appear to have been left in the lurch and bereft of info). In addition there is the understandable frustration of owning an unusable CX and the lack of information and/or explanation to the detriment of the marque.
I refer to my post of the 6th July and my assertion that the time had come for the MMC should be frank and open about the difficulties concerning the master cylinder and the radiator in the CX cars. This could have been done in terms which would not prejudice claims against third party suppliers of the relevant components or others.
Instead of this MMC appear to have chosen to rely on and exploit the loyalty of affected purchasers by remaining silent and without proper consideration of their concern. Many purchasers have lost or are losing patience. If I had purchased a Porsche/Jag/Merc and treated like this by them I would by now have transported it to the dealer and served a writ claiming my money back and damages. (The dealer would then seek a full indemnity from MMC). I have not done this because it is a Morgan a marque which deserves much more from its customer services.
The reply of the after sales manager falls lamentably short of what the owners of CX cars are entitled to expect in the circumstances
Others may wish to consider on legal advice what to do including advice about a class action organised by MSCC who appear to be supine (being a conduit involves two way traffic and disclosure to those affected) or others (an ad hoc action group).
It is about time MMC did something to show it deserves the loyalty and esteem of its customers not least by being open and frank about what has happened and is happening. They must be following the posts and be aware of the views expressed
A point of general concern is that some owners appear confident to drive a CX to the factory or dealers for remedial work to replace the master cylinder. The recall notice makes it clear that the CX is in a dangerous condition. If a driver knowingly drives a car with a dangerous fault he or she is guilty of dangerous driving which usually attracts the most severe penalties particularly if death or serious injury is caused (brake failure resulting in mowing down a pedestrian for example). With respect do not rely on what your insurer says but look at the legislation and seek competent legal advice.
